Patient Journey
Registering for an appointment to see Dr Chiu
Dr Chiu and her staff will:
- Request detailed information about your symptoms,
- Take a medical history of your current and past ailments,
- Perform a thorough eye examination.
Ask Questions
It’s not uncommon to have questions or doubts, which we will encourage you to clarify before you leave the clinic.
While certain diagnostic tests such as blood tests or imaging tests may be ordered to confirm your diagnosis, Dr Chiu will take time to explain the options for the possible treatments.
Diagnosis and Recommendations
After reviewing any diagnostic results, Dr Chiu will recommend appropriate treatment.
Our staff will go through the details of costs and logistics with you. Our aim is to provide you with all the information that you would need to make informed decisions about managing your health.
If you still have questions when you leave the office, please do not hesitate to contact us, we are here to help.
Specialist/ Allied Health Team
Dr Chiu works with a team of optometrists, orthoptists, nurses and patient liaison staff to help in your recovery, manage chronic conditions, and maintain your wellbeing.
At all times, Dr Chiu will discuss your treatment plan with you and you will remain in control of your treatment. The safest and best possible treatments will be offered to you and all the aspects involved will be discussed and any questions answered. You can bring a family member or friend along to your consultations as a support person.
At each follow up visit, please keep Dr Chiu informed of your recovery/progress and contact her staff for any health concerns you have in between visits. Please call the office to make appointments for your visits.
Various follow-up visits may include:
- Routine first day, 1 week, and 4 to 6-week post-surgical review appointment
- On-going 3/6/12 monthly reviews for monitoring
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